2026-09-13 11:01:51: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=43; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:2018a70b-b3bb-4d19-9a6b-53298736459f[13][10]Error Number:-2,State:0,Class:11
2026-09-13 11:01:51: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 11:02:22: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=66; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:dcef79bd-8896-4ec5-8d02-b77817f03f39[13][10]Error Number:-2,State:0,Class:11
2026-09-13 11:02:22: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 11:04:04: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=74; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:7b68ad01-920a-4f2b-92a5-b500465463f6[13][10]Error Number:-2,State:0,Class:11
2026-09-13 11:04:04: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 11:05:01: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=77; handshake=9993;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:850af5b0-bb45-46de-8485-bc96cb4ba7e7[13][10]Error Number:-2,State:0,Class:11
2026-09-13 11:05:01: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 18:08:02: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=88; handshake=9979;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:cde1f2fe-c0db-4743-916d-502fc9dd4a0e[13][10]Error Number:-2,State:0,Class:11
2026-09-13 18:08:02: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 18:10:48: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=72; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:324adbce-8d6d-4e31-817e-1d243f225fa2[13][10]Error Number:-2,State:0,Class:11
2026-09-13 18:10:48: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 18:19:26: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=54; handshake=9970;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:8e76f1d0-883f-472f-95f9-78fc8e387f7d[13][10]Error Number:-2,State:0,Class:11
2026-09-13 18:19:26: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 18:19:29: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=54; handshake=9970;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:8e76f1d0-883f-472f-95f9-78fc8e387f7d[13][10]Error Number:-2,State:0,Class:11
2026-09-13 18:19:29: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 18:24:56: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=65; handshake=10000;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:619c087f-d937-46c7-af56-f949893113b8[13][10]Error Number:-2,State:0,Class:11
2026-09-13 18:24:56: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 18:25:42: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=45; handshake=9991;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:547004c3-4803-4372-8f1d-59624a9c4e5e[13][10]Error Number:-2,State:0,Class:11
2026-09-13 18:25:42: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 19:35:15: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=37; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:303e6ab1-4e63-4d53-ae46-55f69275181c[13][10]Error Number:-2,State:0,Class:11
2026-09-13 19:35:15: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 20:22:28: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=20; handshake=9977;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f12d556c-ae2b-420a-8cdf-21420aff62c5[13][10]Error Number:-2,State:0,Class:11
2026-09-13 20:22:28: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 20:26:38: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=53; handshake=9993;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:a486a51e-ab0d-48cc-a52f-7d092aafb360[13][10]Error Number:-2,State:0,Class:11
2026-09-13 20:26:38: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 20:27:32: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=49; handshake=9983;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:09cf3b55-66a1-4024-a3ab-16e961511f78[13][10]Error Number:-2,State:0,Class:11
2026-09-13 20:27:32: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 20:40:57: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=56; handshake=9972;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:7deca919-8b22-4906-b58f-4c95bee6815d[13][10]Error Number:-2,State:0,Class:11
2026-09-13 20:40:57: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 21:42:17: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=30; handshake=9981;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:502e3f4d-4fe4-4777-a898-696131ab1c43[13][10]Error Number:-2,State:0,Class:11
2026-09-13 21:42:17: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 22:02:51: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=28; handshake=10003;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:16c790bf-422e-463b-af82-88f6d16965b8[13][10]Error Number:-2,State:0,Class:11
2026-09-13 22:02:51: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-13 22:03:13: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=38; handshake=9979;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:4a68e2ec-fe37-4ad0-bc0c-5ba75c28712a[13][10]Error Number:-2,State:0,Class:11
2026-09-13 22:03:13: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57