2026-09-22 12:05:36: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9980;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:b55a372b-93eb-4bd1-bfef-75355fe5637e[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:05:36: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9980;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:b55a372b-93eb-4bd1-bfef-75355fe5637e[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:05:37: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:05:37: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:05:38: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9980;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:b55a372b-93eb-4bd1-bfef-75355fe5637e[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:05:38: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:05:53: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=35; handshake=9987;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c3482bb9-b714-4c8e-961a-927cbe64fef4[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:05:53: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=35; handshake=9987;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c3482bb9-b714-4c8e-961a-927cbe64fef4[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:05:53: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:05:53: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:19: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f72729d6-044f-4ac5-9e3a-f2b7201839cf[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:19: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:20: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f72729d6-044f-4ac5-9e3a-f2b7201839cf[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:20: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:21: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f72729d6-044f-4ac5-9e3a-f2b7201839cf[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:21: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:23: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f72729d6-044f-4ac5-9e3a-f2b7201839cf[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:23: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:25: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f72729d6-044f-4ac5-9e3a-f2b7201839cf[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:26: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:29: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f72729d6-044f-4ac5-9e3a-f2b7201839cf[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:29: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:31: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9989;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f72729d6-044f-4ac5-9e3a-f2b7201839cf[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:31: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:50: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:50: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:50: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:50: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:50: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:53: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:53: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:53: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:53: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:55: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:55: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:55: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:57: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:57: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:58: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:58: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:59: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:59: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:06:59: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=40; handshake=9971;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:235abebf-8d8b-46d0-b1ad-bdf40719fe29[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:06:59: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:07:48: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=118; handshake=9938;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:8fa274c1-c169-4c98-b89f-237a7a8e271a[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:07:49: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:07:49: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:29: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=58; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:da91e06f-1c09-4526-a3cb-fe3d844c6f05[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:29: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:29: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=58; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:da91e06f-1c09-4526-a3cb-fe3d844c6f05[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:29: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:29: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:29: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=58; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:da91e06f-1c09-4526-a3cb-fe3d844c6f05[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:29: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:29: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=58; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:da91e06f-1c09-4526-a3cb-fe3d844c6f05[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:29: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:30: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=58; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:da91e06f-1c09-4526-a3cb-fe3d844c6f05[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:30: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:32: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=58; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:da91e06f-1c09-4526-a3cb-fe3d844c6f05[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:32: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:33: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=58; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:da91e06f-1c09-4526-a3cb-fe3d844c6f05[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:33: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:45: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=10021;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:d5e1fb17-be1b-4758-90cd-55dcb205b97e[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:45: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:45: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:47: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=10021;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:d5e1fb17-be1b-4758-90cd-55dcb205b97e[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:47: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:52: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=10021;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:d5e1fb17-be1b-4758-90cd-55dcb205b97e[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:52: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:26:55: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=10021;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:d5e1fb17-be1b-4758-90cd-55dcb205b97e[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:26:55: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:35:07: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=42; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:3aa7144d-713c-4654-95ea-fb5e3779bb0f[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:35:07: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=42; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:3aa7144d-713c-4654-95ea-fb5e3779bb0f[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:35:07: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:35:09: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=42; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:3aa7144d-713c-4654-95ea-fb5e3779bb0f[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:35:09: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:35:17: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=42; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:3aa7144d-713c-4654-95ea-fb5e3779bb0f[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:35:17: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:35:18: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=42; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:3aa7144d-713c-4654-95ea-fb5e3779bb0f[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:35:18: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:35:27: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=42; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:3aa7144d-713c-4654-95ea-fb5e3779bb0f[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:35:27: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:38:51: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=32; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:dd0cad40-3fef-4f9c-b3ea-0923c3c209c8[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:38:51: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:38:53: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=32; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:dd0cad40-3fef-4f9c-b3ea-0923c3c209c8[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:38:53: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:38:55: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=32; handshake=9994;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:dd0cad40-3fef-4f9c-b3ea-0923c3c209c8[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:38:55: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:06: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=37; handshake=10000;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:5777931a-95c3-4672-bb2f-dd6b3123ad20[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:06: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:09: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=37; handshake=10000;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:5777931a-95c3-4672-bb2f-dd6b3123ad20[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:09: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:13: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=37; handshake=10000;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:5777931a-95c3-4672-bb2f-dd6b3123ad20[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:13: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:32: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=57; handshake=9978;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c0e99cab-28e8-46d6-89cf-6e73e90ab9c7[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:32: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:35: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=57; handshake=9978;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c0e99cab-28e8-46d6-89cf-6e73e90ab9c7[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:35: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:36: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=57; handshake=9978;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c0e99cab-28e8-46d6-89cf-6e73e90ab9c7[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:36: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:47: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=57; handshake=9978;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c0e99cab-28e8-46d6-89cf-6e73e90ab9c7[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:47: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:39:48: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=57; handshake=9978;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c0e99cab-28e8-46d6-89cf-6e73e90ab9c7[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:39:48: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:40:05: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f69f3434-c699-4b25-8228-f49c37cc58ec[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:40:05: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:40:19: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f69f3434-c699-4b25-8228-f49c37cc58ec[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:40:19: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:40:20: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f69f3434-c699-4b25-8228-f49c37cc58ec[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:40:20: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:40:24: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f69f3434-c699-4b25-8228-f49c37cc58ec[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:40:24: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:40:35: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f69f3434-c699-4b25-8228-f49c37cc58ec[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:40:35: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:40:39: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=41; handshake=9988;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f69f3434-c699-4b25-8228-f49c37cc58ec[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:40:39: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:41:38: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=36; handshake=10002;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:1a0e7c53-9c68-48b6-81c8-155527c69265[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:41:38: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:41:49: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=36; handshake=10002;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:1a0e7c53-9c68-48b6-81c8-155527c69265[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:41:49: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:41:49: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=36; handshake=10002;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:1a0e7c53-9c68-48b6-81c8-155527c69265[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:41:49: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:54:54: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:58f9e910-1b91-4ebf-a6a0-3da0fffd3cb2[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:54:54: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:54:57: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:58f9e910-1b91-4ebf-a6a0-3da0fffd3cb2[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:54:57: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:54:59: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:58f9e910-1b91-4ebf-a6a0-3da0fffd3cb2[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:54:59: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:55:05: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:58f9e910-1b91-4ebf-a6a0-3da0fffd3cb2[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:55:05: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:55:11: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:58f9e910-1b91-4ebf-a6a0-3da0fffd3cb2[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:55:11: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 12:55:19: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=55; handshake=9992;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:58f9e910-1b91-4ebf-a6a0-3da0fffd3cb2[13][10]Error Number:-2,State:0,Class:11
2026-09-22 12:55:19: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:03:48: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=68; handshake=9986;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:f57dfa55-c011-4e89-ac9c-bd56e24e5317[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:03:48: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:04:14: System.InvalidOperationException: Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached.[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18
2026-09-22 13:04:14: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:04:31: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=59; handshake=9984;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:4701cf00-26a0-4765-9da5-f7261e20dbd8[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:04:31: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:05:27: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=28; handshake=9981;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:bfa7acb7-3f16-49f1-81b2-a71ffa2ad4c9[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:05:27: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:06:19: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=71; handshake=9984;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:bc96612f-b477-49ec-9639-ee723d203098[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:06:19: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:06:22: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=71; handshake=9984;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:bc96612f-b477-49ec-9639-ee723d203098[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:06:22: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:09:59: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=53; handshake=9991;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager)[13][10]   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:a3f4b72c-133d-4d27-9a6b-f5faa83de9e0[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:09:59: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:10:27: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=53; handshake=9991;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:a3f4b72c-133d-4d27-9a6b-f5faa83de9e0[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:10:27: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:14:58: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=71; handshake=9990;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c8275413-bf87-4b46-bf1b-863ba77ea1ab[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:14:58: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:14:58: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=71; handshake=9990;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c8275413-bf87-4b46-bf1b-863ba77ea1ab[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:14:58: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:15:17: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=71; handshake=9990;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c8275413-bf87-4b46-bf1b-863ba77ea1ab[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:15:17: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57
2026-09-22 13:15:42: System.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=71; handshake=9990;  ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)[13][10]   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)[13][10]   at System.Data.SqlClient.SqlConnection.Open()[13][10]   at ICO.Data.Connection.Open(String connectionString) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 283[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password, Boolean encrypt, Boolean trustServerCertificate) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 265[13][10]   at ICO.Data.Connection.Open(String server, String database, String user, String password) in D:\Git\innovaone\Framework\ICO.Data\Connection.vb:line 238[13][10]   at ICO.WebService.Licensing.Shared.Utils.GetConnection() in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing.Shared\Utils.vb:line 18[13][10]ClientConnectionId:c8275413-bf87-4b46-bf1b-863ba77ea1ab[13][10]Error Number:-2,State:0,Class:11
2026-09-22 13:15:42: System.NullReferenceException: Object reference not set to an instance of an object.[13][10]   at ICO.WebService.Licensing.Service.GetDistributionGroupID(Connection connection, Int32 customerCode, String setupKey) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 241[13][10]   at ICO.WebService.Licensing.Service.GetLatestVersion(Connection connection, String setupKey, Int32 customerCode) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 232[13][10]   at ICO.WebService.Licensing.Service.CheckService(String setupKey, Int32 customerCode, String customerName, String pcName, String pcSerialNumber, String userName, String userVersion, Guid licenseChangeID, String& availableVersion, Boolean& appUpdate, Boolean& licenseUpdate, Boolean& appBlock, String& data, String applicationTitle, String comments) in D:\Git\innovaone\Framework\ICO.WebService.Licensing\ICO.WebService.Licensing\Service.svc.vb:line 57